Your Safety, Our Priority
We implement rigorous safety measures to ensure every interaction on MiEspacio is secure, transparent, and trustworthy.
How We Keep You Safe
Comprehensive safety measures designed to protect you at every step.
Verified Businesses
Every business on our platform undergoes thorough identity verification before they can offer services to our community.
Secure Payments
All transactions are protected with bank-level encryption and processed through PCI-compliant payment gateways.
Pre-Visit Forms
For services that require extra care, businesses can collect intake answers, consent signatures, contraindication checks, and files before your appointment.
Reviews & Ratings
Transparent feedback system where only verified customers can leave reviews, ensuring authentic experiences.
Data Protection
Full GDPR compliance with encryption in transit (TLS 1.2+) and at rest. Your personal data is never shared without your explicit consent.
Customer Support
Our dedicated support team is available to help you resolve any issues quickly and efficiently.
Quality Standards
Businesses are regularly reviewed against our quality benchmarks to maintain the highest standards of service.
How We Protect You
A multi-layered approach to your security.
Verification
Every business is verified through our multi-step process before appearing on the platform.
Monitoring
Continuous monitoring of all transactions and interactions to detect and prevent fraudulent activity.
Resolution
If something goes wrong, our dispute resolution team steps in to ensure a fair outcome for everyone.
Report inappropriate content or behaviour
In compliance with Article 16 of Regulation (EU) 2022/2065 (DSA), anyone may notify us of allegedly illegal content. We will acknowledge your notice and act on it without undue delay, providing a reasoned decision.
Submit a noticeSafety FAQ
Common questions about our safety measures.
